How do I add someone who paid in person?
Walk-ins create an active membership immediately — no approval, no app needed.
- Open Walk-ins.Walk-ins
- Click Add walk-in.Add walk-in
- Fill in Full name, Email, Plan, Start date and Cash amount received.Cash amount received
- Attach a payment screenshot if you have one, then save.
Use the email they will eventually register with — that is what lets them claim the membership later.
When a walk-in registers with the same email, a claim is raised automatically. Approve it from Walk-ins, Pending claims, in the web portal. If they registered with a different email they can send a manual claim, which lands in the same queue.
Select a business first, then come back — this screen is per business.
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