How do I add a manager?

Owners invite managers by email from the web portal and choose what each can do.

Open Team.Team
Click Invite manager.Invite manager
Enter their email address.Email
Tick the permissions they should have.
Defaults are approvals plus replying to complaints — the everyday desk role.
Click Send invite. They get an email with an accept link.Send invite

Only the business owner can invite managers, change their permissions, or remove them. Managers cannot manage other managers.

Select a business first, then come back — this screen is per business.