Legal
Privacy Policy
Last updated: 2026 · Template — review with legal counsel before publishing.
This Privacy Policy explains how MembrBase (“we”, “us”) collects, uses, and shares information when you use our membership management software and related apps (the “Service”). By using the Service, you agree to the practices described here.
Information we collect
- Account information — name, email address, and role (owner, manager, member) you provide when you register.
- Business and membership data — businesses, plans, subscriptions, payments proof, announcements, and complaints you create or upload.
- Device information — push notification tokens and device identifiers used to deliver reminders and alerts.
- Usage data — basic logs needed to operate, secure, and improve the Service.
How we use information
- To provide and operate the Service, including check-ins, approvals, and renewals.
- To send transactional notifications such as approval decisions and expiry reminders.
- To secure accounts, prevent abuse, and comply with legal obligations.
Sharing
We do not sell your personal information. We share data only with service providers that help us operate the Service (for example, push notification delivery), and where required by law.
Data retention
We retain information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data, subject to legal retention requirements.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us at the address below.
Contact
Questions about this policy? Email privacy@membrbase.com.